Option 1: Delete it yourself, in the app
Settings → Delete my account & data
- 1Open Vault and go to Settings.
- 2Tap Delete my account & data.
- 3Confirm the deletion.
This is the fastest way to delete your account and takes effect immediately. It removes your inventory records and photos, your files in Storage, and your Vault sign-in (Auth account), in that order, so nothing is left behind.
Option 2: No access to the app
If you no longer have access to the app (lost your device, uninstalled it, etc.), you can request deletion by email instead.
Email us to request deletion
Send a deletion request from the email address associated with your Vault account to:
contact@vaulthomeinventoryandproof.comInclude the email address on your account so we can verify it's you. We'll confirm once your account and data have been deleted.
What gets deleted
Both paths remove the same things: your inventory items and photos (Firestore and Storage) and your Vault account itself (Firebase Auth). Deletion is permanent and cannot be undone.
About Vault Pro purchases
Deleting your account does not reverse a completed Vault Pro purchase. Transaction records are retained by Apple, Google, and our payments processor (RevenueCat) independently of your Vault account, for financial and fraud-prevention purposes.